FAQ Topics:
SEW EASY GUIDE (SEG)
Q. How do I decide which Sew Easy Guide is right for me?
A. The Sew Easy Guide works on squares with sides from 1" to 4" (diagonal measurements up to 5 ½"). The Sew Easy Guide 2 works on squares with sides from 1" to 7 ½" (diagonal measurements up to 10 ½"). If you only always work with smaller squares, choose the Sew Easy Guide. If you are unsure, choose the Sew Easy Guide 2.
Q. What is the best presser foot to use for the Sew Easy Guide?
A. Use the widest presser foot you have that also has a smooth, flat (not grooved or open) underneath side. This is usually your multi-purpose foot, or zigzag foot. Walking feet, also called even-feed feet usually are not appropriate because they have grooves and other feeding mechanisms that are not compatible with the SEG. The way Pfaff's built-in even feed works is compatible with the SEG.
Q. What can I do when the adhesive on my Sew Easy Guide wears out?
A. Option 1: A temporary fix is to use Scotch double stick tape to re-tape the area where the Sew Easy Guide has adhesive. Remove the old adhesive as much as possible before you apply the new tape. Use a hole punch to make a hole for the needle. This option has had mixed results.
Option 2: Use regular transparent tape to wrap around the SEG and the foot (you may want to do the wrapping with the foot off the machine). Use a hole punch or a knife (carefully!) to make a hole for the needle if you have covered the needle hole. This does not provide a lot of extra security, but sometimes a little extra tape security is all that is needed.
Option 3: Buy another SEG. Even though we made it as sturdy as we could, it is in the category of notions that will wear out with use. Still, the cost of a new one is small compared to the time saved, the multiple uses, and the multiple size squares you can use it on!
Option 4: Permanently attach the SEG to your presser foot using an appropriate glue, such as E6000; buy a second presser foot to do this with, so you always have one regular presser foot and one SEG foot ready to go.
Q. Will the Sew Easy Guide Tutorial CD work on my DVD player?
A. Maybe, maybe not. The CD is meant to work on your computer, but it does play in some DVD players, too. However, it is not guaranteed to play in DVD players.
Q. Can I shorten the Sew Easy Guide?
A. Yes, you can shorten the Sew Easy Guides. Use the curved end of the guide as a reference or template when shortening the guide. That is, make a curved cut (a straight cut would be more likely to snag on your fabric).
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CLASSES FAQ
Q. How do I decide which class is right for me?
A. Think about your current skill level and your desired skill level and the type of projects you would like to sew. Then contact us and we can help you decide. Email: sara@sewtogether.net. Or, phone toll-free:
1-877-750-3576.
Q. What if I want a class that is not listed in the website?
A. I come to your home for a free no-obligation assessment of your situation. Then I tailor one or more classes and projects for you to get you where you want to be in the shortest time possible.
Q. When are classes?
A. Monday through Friday, morning, afternoon or evening. You choose a time that is right for you.
Q. How long are classes?
A. Each class is usually 2 hours, unless otherwise stated.
Q. How many classes will I need?
A. That varies depending on how much you want/need to learn. Some people only need one class to get them started. Others want more in-depth training that requires more classes. You are not obligated to any certain number of classes.
Q. When is class payment due?
A. On the day of class by cash or check. Or, you may prepay on the website.
Q. What if I need to reschedule a class?
A. Just call (1-877-750-3576) or email (sara@sewtogether.net) to reschedule. Please contact us at least 24 hours in advance to reschedule.
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ORDERS/RETURNS
Q. Can I call you and order by phone?
A. Sorry, no. Only online credit card orders are accepted. Site is secure once you get to the shopping cart area.
Q. How are notions returns handled?
A. If you aren't completely satisfied, return notions that you purchased direct from us. Call us for address information.
Q. Why aren't patterns returnable?
A. Because of copyright misuse and abuse. If pattern is defective, let us know and we will promptly correct. Email: sara@sewtogether.net. Or, phone toll-free:
1-877-750-3576.
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WHOLESALE ORDERS
Q. Do you accept wholesale orders?
A. Yes. Just set up a wholesale account at www.sewtogether.net/wholesale.php (or click on the "wholesale" link on the home page); it only takes a few minutes.
Q. Do you accept non-U.S. wholesale orders?
A. Yes, but you will have to place your order by regular e-mail
(sara@sewtogether.net) and then we will e-mail you an invoice with instructions on how to pay online. As soon as we receive payment, we ship within 1-2 business days.
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